Good food for
a Good Breed
ABOUT US
Welcome to our site. As a family, we have loved, cared for, bred, and lived with different kinds of parrots for over 17 years, quite an experience.
We do not consider ourselves concerned with earning money. All our baby birds are raised at home in a family/friendly environment making our pets completely at ease with other pets. We hand raise and tame all of our birds. They are harness trained which allows them to be taken for a walk in the garden. Each pet has a health certificate and Manual booklet containing all the information needed to ensure a proper adjustment an enjoyable, healthy, and stress-free stay in their new homes. Our parrots make the ultimate companion and perfect pet.
All pets are bred in a disease-free Biosecure breeding sanctuary. They are well socialized, having been raised in our home as members of our own family in order for them to become ready to be a member of yours. They are quite comfortable around all ages, including the elderly and young children.
Our goal is to help you raise a happy, healthy, and well-tamed bird. We turn away many people who love the beauty of exotic birds and/or want a parrot that talks, but do not understand the intelligence and corresponding interaction required on a daily basis to keep these incredible birds happy.
Our Business
To purchase a trained bird from us is only the beginning of our business relationship. As you may know, parrots change as they mature. These changes can bring about new behaviors in our companion parrots. When you purchase a bird from Us, we are committed to offering lifetime support and guidance to you and your family.
We are excited to serve you and make your avian dreams come true! We genuinely hope you enjoy your experience shopping with us for your avian pet companions and avian pet supplies. Please see our company's mission statement, terms and conditions, guarantees, and privacy policies.
Please remember, leaving a phone number and asking for a call-back is very inefficient. Please write on WhatsApp, or email us to obtain your Support and Sales answers to your questions. Our staff is working hard to provide you with consistent and informative responses in our New Help Center. You also can submit a request from our new Submit a Request button for any type of support from Sales to Animal Care.
Our Mission
We promote responsible bird breeding for species survivability and to increase companion pet ownership.
Our Guarantees
1. Live Arrival Guarantee
We take great pride in shipping extremely healthy and active birds to our customers. If a bird has perished upon arrival, a Home of Parrots Credit for the amount of the perished bird will be provided to you as a coupon code that can be used toward a future purchase.
Live Animals are not returnable
To honor our guarantee, claims require notification, in writing, within 24 hours of receipt, along with a picture of the perished bird*. Please communicate with us via text, call, email, or Whatsapp.
Note: Periodically, some birds may have missing feathers, toenails, or toes. This is common among many species of birds as a result of birth defects or injuries throughout the early stages of life. We perform rigorous quality control and inspect each bird's ability to perch and thrive prior to shipment.
All birds go through a series of quality control points. Some health conditions are unable to be detected by visual inspection and many times it is not possible to determine what conditions may emerge due to shipping stress and stress of a new environment. Once you receive your bird(s), new owners are solely responsible for any medical expenses that may arise. Our quality control standards are our policy.
2. Extended 60 Day Live Bird Warranty option
We are so proud of the high-quality birds we are able to provide to you, and we share in your excitement and love of your new companion parrot's ownership.
In addition to our existing LIVE BIRD Arrival Guarantee, Home of Parrots is proud to offer an additional and optional 60 Day Extended Warranty, on any bird with a value of $999.99 more or less. We know that most new bird challenges occur within the first 60 days of purchase, so we are here for you! Our customers are being diligent to educate themselves to select the best birds for their aviaries and to prepare for their arrival, but it’s comforting to know we’re supporting you as well while your new birds adapt to their new environments.
Our knowledgeable and specialized staff will work with you to customize your bird’s care and needs, so your new avian companion birds will thrive and flourish as they transition into new environmental changes in your home. Conditions such as air quality, proximity to household toxins, nutrition, and even proximity to other loved family pets such as dogs and cats are factors that should be considered to reduce the chances of your birds becoming ill, fatigued, or perish.
Our Extended 60 Day Live Bird Warranty includes the following parameters:
The extended 60 Day Live Bird Warranty does not cover negligence by owners such as offering the wrong diet, injury, or other situations where Home of Parrots has no control or is unable to monitor the care of the bird.
Home of Parrots must be notified in writing in the event of any health issues or concerns in order for the Extended 60 Day Live Bird Warranty to be honored so that recommendations can be made for treatment, etc.
In the event that your bird perishes within the warranty period, a picture of your bird needs to be sent to the Home of Parrots. through the Contact Us button on our website.
Bird owners must be aware of common Household Toxins and Warnings and common Toxic Plants and Food that can be harmful to your pet. Home of Parrots shall be held harmless if any warnings to toxic plants, foods, and household warnings are not followed.
The Extended 60 Day Live Bird Warranty will be calculated at 20% of the price of the selected bird with a value of $999.99 or less. (The cost of supplies and services are excluded in this calculation.)
The Extended 60 Day Live Warranty covers the replacement cost of the deceased bird(s) only and does not cover any additional safety travel boxes or shipping fees associated with replacing your bird(s).
Care for your birds:
While antibiotics may occasionally need to be used to treat birds, we recommend that usage is coordinated with your Veterinarian If any of the birds are 'tucking' their head, sleeping all day, fluffed up, and/or lethargic. During such times using antibiotics with their only water source might be considered, however, we recommend good Veterinarian guidance.
If you have issues or concerns about your birds, please notify us within three hours of receipt of your order so we may assist your needs quickly.
It is the customer's responsibility to learn how to care for your new pet birds and to prepare for their arrival. Please review our FQA's, our Bird Care Instructions, and complete additional research regarding your bird choices well before placing your orders, to ensure you have a good understanding of their needs and how to maintain your bird's wellness. Once your bird(s) are in your care, we trust that you will care for your bird(s) in a loving and healthy manner.
Please note our pet bird offerings are ready to be domesticated by you and have been previously weaned but not necessarily hand fed. The time it takes to tame your bird is dependent upon the amount of time you spend to create a strong bond of trust with your new bird. Every bird is different. We trust you will research your bird(s) regarding how best to bond with them, and their ability to be trained, as this will vary depending upon the bird species.
We wish you the very best in Avian adventures and we thank you for choosing 'Home of Parrots'.
The Home of Parrots Team
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Our company goal is to provide excellent birds, products, and customer service to help enhance your avian experience. Live animals are often challenging to source. Finding the best avian pet is our focus and includes our internal farming efforts, as well as our external partner network.
As such, our team would be grateful that once you have placed your live bird order, you please work with us until your order is received. Please review our cancellation policy in the Terms of Service.
You can count on us for the very best in selection and service. We appreciate being a part of your avian experience as well as assisting you to breed these wonderful creatures. Let’s work together to meet the needs of your avian pet(s), pet owners, and the needs of Home of Parrots who serve you.
We sincerely appreciate your patronage and incredible support!
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Non-live Product Returns:
Customers have 3 Days to return any unused, non-live product. Product(s) must be returned in original packaging and be undamaged. Your order number must accommodate the returned item. Home of Parrots will not provide any refunds unless the above conditions are met.
Customers are responsible for paying any shipping costs associated with any returns. Sale items are not eligible for refunds or credit.
Customers can exchange non-live products for a new item or return the product for a full refund or credit. However, store credit will not be issued for any 'safety travel boxes'.
Customers are required to contact us prior to returning any products.
